| Address: South Delhi, Delhi |
| Website: www.mygrahak.com |
Sir/Madam,
I had ordered six items vide order no.12186570 on the website www.mygrahak.com and the delivery of order took place on on sunday i.e. 07/07/2013, it is to inform that the delivery has been done incompletely by their representative at 4.00 pm, the representative immediately kept four polythene bags in my house and told that one product was out of stock i.e. britannia nice time 160 gm 2 packs and was not delivered the amount of money quoted was deducted and remaining amount collected for the order
The following is placed before you for necssary action:
The order included six items out one of the items was safachat combo which included lizol 975 ml, one yellow duster, Gala Dustpan , Brush Out of the four lizol 975 ml and yellow duster were not delivered and charged.
secondly the order had one of the item pepsodent 2 in 1 150gm+ 150 gm however the delivery comprised of pepsodent germicheck 150gm+ 150 gm,
thirdly, one product was told to be out of stock i.e. britannia nice time 160 gm 2 packs and was not delivered , however, the amount of money quoted was deducted.
In view of the above, it is requested that the company may be asked to arrange the delivery of the products not delivered and the product wrongly given replaced and appropriately guided for prevention of such fradulent behaviour.
Regards
Dr Rajat Sharma
Deputy Director (Economic Services)
National Productivity Council
Mob. No.[protected]
I am a freelancer professional. Its been 7 months since i have been in Delhi. I love experimenting the things which sometimes results in negative as well. Due to this, few weeks ago, i got injured while riding bike. Doctor suggested me to take bed rest for at least a couple of weeks or more. I can’t explain that phase of my life when i was unable to go out.
At that time Mygrahak plays a role like a friend to me about which i got to know through snapdeal notification mails. I started ordering my household food requirements and other things from their. they not even arranged all products but also they deliver it to my door steps. In a single week i ordered thrice at least and mygrahak people delivered it without any complain as i order small quantity of things (as i forgot to book in my 1st order) and was afraid of that they would ignore my order. But they delivered all orders. I am very impressed with their behavior and the way they entertained even my small amount of order. Their service forced me to keep on ordering even i am well enough to go to a retail outlets or store. But no. Now for my grocery items i will always call [protected]. Thankyou for being so helpful Mygrahak