Myntra.com — A handbag I ordered

Address:	Khordha, Odisha, 751024
Website:	myntra.com

It was myntra sale day. I was browsing thought handbags and I saw one I liked. I ordered it in 2nd of Jan. It came to me on 6th of Jan. When I opened the seal I came to know it was damaged from some parts. I called the customer care, they said it will surely be exchanged once the product will be in stock and said for a wait period of 2 weeks.I was in touch with them in between. I then called them on 23rd saying I don't want the exchange as it didn't came in stock rather I would prefer a refund of my money. They said me to attach images of the detect and images of bar code. I did the same and after 2 days I got a reply saying it have been through proper quality check and the damage is not from our side and they even cancelled my return request. It was 1.7k bag and now I am stuck with a defective bag that myntra is even denying to return. If it would be my fault I would have accepted it. But I got a defective bag and now I am stuck with it. Please if anyone seeing this help me out.