Myntra.com — About my product being on hold.

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Myntra

I ordered a saree from myntra that was delivered to me on 25th of this month. I wasn't satisfied with the quality of the product so filed for return quickly within an hour or two of delivery the same day. Today on 26th the pickup guy came. Checked the product nicely. All available tags and packaging was intact. He took it after checking and now the product return is on hold. It's on hold for no reason. I returned it in a day with all the packaging and everything intact. It wasn't damaged. It was all good. Then why is the return on hold. I was to get my refund back. Don't want to get the return rejected and keep the product unnecessarily. Why is myntra doing so? The saree was expensive and this is very disappointing. If they cheat thier customers this way they will ruin thier reputation. Please help me get my refund back. Please.