Myntra.com — account locked issue, product return not possible

Address:

560037

Hi team,
I had bought a few products from myntra on 26th may. Some of the delivered products had fitting issues and another wasn't of the quality as shown in pictures so I wanted to place return requests . But they have blocked my account for some unknown reasons. I tried raising a concern through there customer portal but not getting any results. It has been 5 days since i lodged a complaint on there customer help portal but no resolution yet.Everyday i will give them a call to get an update but they will give me false assurance that i 24 hours a resolution will be provided which didnt happen yet.Please help me in getting my money back from such fraud websites .
Regards,
Priyanka