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Myntra.com — account locked without reason

I am having mantra account since more than 2 years and on 4th of jan i placed order for 7-8 shoes pair and which was received by me on 15-16th jan, after received of order found that some of shoes was not fit to me and then i was trying to open my account for exchange and return and i found that my account has been locked then i have called to customer care & they were inform me that concern person will call you in 24 hrs but no one has called me since 24 th jan. On 24 th jan i have received email that your account has been locked and can not reactivate and can't refund or return products from this account you may read terms o[censored]se from our website clause. Really it was very much surprising to me because i was going to exchange and return my unused products due to oversize and understand my account has been suspend without any reason and now i can not return or exchange my products worth of more than rs 8000.. Please advice me what can i do now because understand account has been locked intensionally by myntra to customer can't return or replace products.
Nikhil shah,
Mantra id : [protected]@yahoo.co.in.
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Complaint Status


[Jan 28, 2019] Myntra.com customer support has been notified about the posted complaint.
Complaint comments  4 Comments     Updated: ShareTweet

Comments

First of all i would like to thank you for providing me my refund for 1 dress thanks for your kind help but still i have got refund only for 1 dress but the refund for order no.[protected]-2242201 tokyo talkies women dress is not given me so far so i request you kindly please refer my complain to myntra so that i would get my refund asap .

Placed an order of roadster tshrt and all about you top and they dint even attempted to deliver the two products and the status is shown as back to origin..this is not acceptable at all! No refund status also mentioned neither emailed
Totally disappointed!!

I did not receive my money of returned products
It's been almost a month that I did not receive my money
Can you please make this as fast as possible
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I ordered a converse shoe and I received a fake one.

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    Myntra.com
    Customer Care Service
    Customer satisfaction rating
    8%
    Complaints
    6696
    Pending
    0
    Resolved
    541
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
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