| Address: | Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli Bommanahalli Bangalore Urban District Karnataka India – | | Website: | myntra.com |
Hello sir, on 1st nov we had placed order of dressberry women olive green fur trim hooded coat" against the order number 118762029184402648803 on myntra.com and it was delivered on 4th nov 2021. We had returned this product to team myntra on 12th of nov 2021, while picking up this product the delivery person of myntra have examined the product thoroughly and have passed the quality check in front o[censored]s and then only he have collected the product.
But after taking the product to warehouse they failed quality check of product & on next day we got update that the quality check of product is failed & it will be reshipped to you. This is fraud delivery service by myntra logistic team because they have not reshipped product till the date but still they are claiming that the product has been delivered back to us.
Once it has been checked in front of me how i can believe their quality rejection afterwards. If the product was not in proper condition then their delivery partner would not have accepted it. We have contacted the myntra customer care for more 10 times in last 12 days for re-shipment of product, but they are not concerned to help us & giving the same fake update that the product is delivered to us again and again, but we have not got the product. We are really fed up of this kind of service.
This is very worst customer service experience from myntra. It's been more than 10 days for reshipping the product from their side but till today i have not got it.
So after so many days & fraudulent service by myntra team, i urge myntra to process my refund of 2849 rupees since what if after these 10-12 days quality of the product has been tampered by your myntra logistic team. This is not a way to treat a customer, pathetic service experience from myntra.
Was this information helpful? | 
Post your Comment