Myntra.com — Aldo Women White Ethnic T-Strap Flats Size:37, Order ID #121565244255921535903

Order ID #121565244255921535903

The order was returned in a bonafide manner on 14th Oct'22
Subsequently, Myntra started claiming that the product failed quality checks and tried coercing me to accept the reshipped product, so that they can get out of providing me a refund. When I refused to accept the reshipped item, they chose to keep the product to sell to another unsuspecting customer and did not refund me the amount due to me either amounting for Rs. 2531.32 (INR)

They kept calling me, harassing me by trying to persuade me into accepting the reshipped product saying that I won't get the refund in any case, no matter how hard I try.

When I asked for proof via images to support their claim that the product package had been tampered with, they refused to do the same. This has been a harrowing experience for me as I am a long-standing customer of Myntra, but this incident made me lose complete faith in the brand.