Myntra.com — Alvaro castagnino black shoulder bag

Address:	110092
Website:	Myntra.com

I placed an order with order number:[protected] on myntra.com on the 2nd of october 2016 during their festive sale for which there wasn't any choice for cash on delivery so i had to make the complete payment online. Being unable to receive the order i called the customer care and was told that the order is packed but could not be dispatched, which would be done soon and you'll receive the order. But on the 12th of october i received a mail from myntra.com informing me that my order has been cancelled and the refund would be processed soon. I had been waiting for 10 days for my product to arrive and out of the blue i am told that my order has been cancelled. Also the refund would take 4-5 days to process which means my money is stuck and also the festive sale is over and my misery has only gotten bigger. Its difficult to express the amount of inconvenience the retailer has caused to me. Not only my time and efforts have gone to waste, but also i won't get the product which i wanted.