Myntra.com — amount debited from my account and order wasn't completed

Address:

KEISHAMTHONG LONGJAM LEIRAK NEAR EX-CM RK RANBIR SINGH, Imphal East, Manipur, 795001

I order three suit which i got offer at 28th june, 2019 and amount huge... I have completed my payment, otp and all,,, while processing.. Showing error and failed but the amount was debited from my acount and i check my statement it shows amount was debited and credited to myntra account. Its been a week i have refund back my money from mnytra, i complaint through email, just reply that it takes 24 or 48 hrs.. Yesterday i got a mail that they are not received those amount to myntra and it take 48hrs for payment gateway to you or myntra... This i got from myntra... I asked me to request to contact bank support team. I dont why is acting like suddenly... I have been purchasing since past 5 yrs... Never had this kind of problem. I have send so many request to myntra but still not positive reply... Seems like i am middle of nowhere. Myntra said they dont reeived my money and bank already debited as per statement and account balance... Where is my money???