Myntra.com — arrow men blue premium regular fit self design formal shirt

My product has been returned to the origin. They are saying refund has been initiated. They are trying to give me the reference number again and again but my bank is not accepting. They should directly transfer it in my account. This is highly ignoring. I would request them to please refund the amount in my account. The link they have sent is also not working.. Either give it to me through myntra account or in my bank account