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Myntra.com Complaints & Reviews

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Last updated Apr 30, 2024
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Myntra.com reviews & complaints page 110

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K
Kaushik197
from Ahmedabad, Gujarat
Oct 23, 2021
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Pincode - Delivery not available

I ordered shoes from Myntra. I recieved yesterday, But it's not exact fit. So I am trying to exchange shoes. I tried more than 10 different company's shoes.
But every time it is showing "Item is not deliverable at selected pincode"
380009
And also I could not find any option to change delivery location....
+2 photos
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Nitu2812
Oct 23, 2021
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Unable to login to my account

I am not able to login to my recent account.. despite calling Myntra costomer care around 8-9 times.. my problem is not resolved. Everytime they just tell me to wait for 24-48 hrs and after that also I don't get any revert. It's been 1 month and they can't resolve my issue...
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Nishi Roy
Oct 23, 2021
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Complaint against delivery agent

I need to complain against delivery agent. I recieved a wrong parcel from myntra, so made a return. For that matter I got approval from myntra customer care, if they approved my return, how dare delivery agent to reject my return. He took return with him, and then rejected my return continuously 3 days, and when i call delivery agent, he is not picking my calls. Need to complain such disturbing behaviour again delivery agent....
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A
anubhavairfor
from Ludhiana, Punjab
Oct 23, 2021
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My order got cancelled without asking me

Address:AFS halwara ludhiana

I have ordered puma shoes on 3 oct 21 at ₹2099 and the date of delivery was 13 oct 21
But they delayed the product and when I asked for the package they cancelled without asking me and initiated the refund on 19 oct 21 and now they are not giving the shoes at previous rate and asking me to buy at higher rate...
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padmaja kothuri
Oct 23, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing items of Order ID # 1184907 84349779066003

I have placed order for 5 clovia night suits of Order ID # 1184907 [protected].
But I received 1 clovia inner wear instead of 5 clovia night suits, contacted customer care on 6th oct. So Myntra customer care suggested to return the wrong product so that I will get refund for 1 clovia night suit and they will get back to me with an update for remaining 4 undelivered products.
But till now there is no update and there is no...
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Shilpi Guha
Oct 23, 2021
Oct 23, 2021
This thread was updated on Oct 23, 2021
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Account suspended without any reason and the account carries Myntra credits

Myntra has suspended my account stating no reason, upon multiple calls they say that I have raised this request with no proofs at their end. I have around 3.5 k credits in my Myntra wallet. They are running a scam of duping people money. I need to raise this and take legal action as required...
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Address:Gurgaon

I had raised the return on the same day as the product is of CHEAP QUALITY.. Being an ELITE Customer for Myntra for so long, they just dont want to call back for the concern . They are just making fools..

I have sent then Show cause notice to present in Se 49 Polce staiton, they never honoured that too..

I want them to CLOSE THIER ONLINE BUSINESS. as these guys are just making fool of people...
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Sally Solo
Oct 23, 2021
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Exchange issue

I'm unable to place an exchange order now though I've done it several times before
I've tried doing it from different devies but is still unable to place the exchange....
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I ordered a Myntra gift card worth Rs 2, 000 from their app (Order ID # 1186368 [protected]). They are unable to share the pin to use the gift card nor are they refunding this amount. It's been a week of following up on this issue and their customer care keeps wasting time and are clueless how to resolve. They know they haven't solved the issue and asked for a 2 day extension today but have gone ahead and marked the case as resolved. I...
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Aditya1011k
Oct 23, 2021
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Not returning my air jordan shoes order

Myntra sent me shoes without any box and any mrp sticker. There was no box and the mrp sticker is attached on it therefore I have no mrp sticker. They are not accepting the return request stating that I don't have mrp sticker. It's been 1-2weeks I have been following up with Myntra support. The return team gives me same answer again n again not even contacting over a call. And the normal customer support are so dumb that they don't even listen...
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Jay patelrandheja
from Gandhinagar, Gujarat
Oct 22, 2021
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Problem on stock

Website:Myntra.com

I really love your clothes and the app but there is only one problem if you can add easy access on request for restocking on a cloth then it would be easier i really love this sweatshirt it is always out of stock and that is the only problem of you can restock that sweatshirt it would really be a blessing I am pinning the sweatshirt...
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Nabaa
Oct 22, 2021
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Return request cancel by courier

I order a slazenger trackpant, and its fitting is too big for me, so i decided to return .

Order id- 118511315116112936603
Return id-(which cancal by courier) [protected]

I lost my barcode number, but i have original brand tag and price tag. Plz help me to return this item...
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Jaytee Gupta
Oct 22, 2021
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Item not delivered and showing delivered on Myntra site

I have ordered 2 kurta set(order-id- Order ID # 1185478 [protected]) along with few more items on sep end and Paid in advance. Details of missing items -

1. Hangup- Men Multicoloured Printed Kurta with Patiala & Jacket
2. Hangup- Men Multicoloured Printed Kurta with Pyjama

In myntra site it is showing that 4 items delivered to me on 10.10.21 but only 2 items delivered to me on 10.10.21. I called customer...
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Vinita H Nahata
Oct 22, 2021
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I received wrong size and there was no price tag

I ordered a kurta set of m size. Order number[protected]-3781403. I recieved samall size and there was no price tag on it which I didn't notice as there wascompany tag on it. When I initiated return the pickup guy asked me to approach Myntra customer care.
I have already placed another order for the same set of large size.
Please do the needful...
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T
Tousif 0472
from Dhadgaon, Maharashtra
Oct 22, 2021
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My order didn't placed but payment got debited

Address:Dhadgaon

Yesterday evening I make order two shirt on Myntra but my order didn't placed but payment got debited Rs917/-...
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R
rakesh31071988
from Vadodara, Gujarat
Oct 22, 2021
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Delivery not done and none ro resolve the query.

Dear Sir,
I ordered boat Unisex Black Storm M Smart Watch & Unisex Navy Blue Airdopes 131 TWS IWP Type C Port Earbuds
Below mentioned are the Order ID of both the products

Order ID # 1185565 [protected] (Smart Watch).
Order ID # 1185565 [protected] (Airdopes)

I received the incomplete delivery in which the smart watch was missing. I raised my query abt my second product which he said...
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Avni jain12
from Kishangarh, Rajasthan
Oct 22, 2021
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Refund not received, wrong account entered

Address:S4, 48 Suryansh Apartment, Heera Nagar, opposite Ganga Jamuna Petrol Pump, Santosh Nagar, Jaipur, Rajasthan 302019
Website:www.myntra.com

When I have entered the wrong account number, multiple times I have talked with their customer support member and supervisors. They said just wait for 3 days, then asked me to wait for 7 business days, they assure me"If your account number is not matched with holder name, myntra will not process your payment, even the spelling is wrong, we don't transfer the money. After the wait for 12 days, I have again contacted them, they said we can't...
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Hemant_007
from Zirakpur, Punjab
Oct 22, 2021
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Defective product delivered to me and Waiting for refund

Address:Bangalore
Website:www.myntra.com

Hi I'm Hemant my major concern is that I ordered mast & harbour boxers Rs.359(Order ID #1185137 [protected])
but unfortunately I received defective product. I was shocked to see when I opened the parcel.then I raised a complaint with attached photos of the defective item to Myntra. Then after couple of days I got approval that, your refund amount is initiated. I had used Flipkart pay later for this order. But there is no any amount...
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T
Taruneet Arora
Oct 22, 2021
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Product picked up and then return got cancelled

Its really disappointing that despite product got picked up 5 days back still I didn't receive its refund and even after raising complaint didn't receive any positive response from your end.

Your team says they investigated regarding this issue but the truth is they didnt even connected with Pick up executive. If he/ she would have connected they could have find that even Pickup executive is agreeing that he collected the product...
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K
kanchan Daware
Oct 22, 2021
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Self shipment refused by Myntra warehouse

Address:Parbhani

Myntra asked to do self shipment of Mayra top to their warehouse through courier. After DTDC reached to deliver the Bhiwandi warehouse did not accept the parcel twice they rejected it .
I shared courier receipt also the consignment status if rejection by warehouse to Myntra but their help centre refused to give me back my money.

Please find attachment of courier...
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