Myntra.com Complaints & Reviews

I had returned "shaftesbury navy blue blazer" with tags intact, since the quality of the product delivered to me was not good. The return was done in feb'20, however i have still not received the refund of rs 1799. They are continuously stating that "product quality failed". However this is their own mistake since i didnt use the product at all.
In summary, firstly they sent "inferior quality" product and upon returning myntra is not giving me my refund yet.

I haven't received refund yet. It was returned in feb.

I ordered shakumbhari women yellow & pink embroidered kutra with palazzos & dupatta delivered on 19 may 2020. They were in the size medium but were too big for me. I requested a return because it did not had any smaller size available. I threw of the outer myntra covering because of high risks of covid 19 virus of the plastic. As the virus can live on the plastic for more than 3 days. The return deparment was not at all helpfull. They said the article number which they got from myntra does not match the products article no. Which is 3124 and rejected the qc. They told to contact myntra and correct the article number as only a no. Mismatch. Now tell me how is it my fault!!! Due to the carelessness of myntra, i m suffering. Please pass the qc and refund my money and take your product back.

I had purchases a blazer from myntra.com on 4th jan 2020. Due to quality issues i returned the blazer after 3 days of delivery as they have 30 days return policy. Since then i'm waiting for refund, i talked to them on phone but they aren't responding. They told me that they have already initiated refund and i need to call state bank of india or to call their customer care. I did visit the bank and called sbi toll free number but they said it's the responsibility of the bank through which they have initiated refund and they advised me to talk to myntra customer care and ask them to resolve the issue. I talked to myntra customer but they're not helping. They keep saying that we have initiated refund but i haven't received any refund.

I did call my sbi customer care they said we will not help you on this case since you made transaction via google pay

I picked the agent's called several times but no voice was heard, i went outside of gate to check if he is there but no one was there then after few minutes i got mail and sms that order is undelivered.
My order no:[protected]-7406103.
Kindly deliver it to me. And contact me as soon as possible. Already the parcel took long time to reach my city.
It was very bad of the agent to take the parcel back without properly contacting me even when i was picking the calls. He could have given it to the security guard which every delivery guy does.

Please deliver it myntra.

We are unable to recieve our order as the delivery person refused to deliver it and reasoned us that we have to google pay. But the thing is we placed our order on cash on delivery as because it was in the options. We want to cash pay but the delivery person is refusing for it saying we can only Google pay the money.

I have ordered couple of things (Bag and a child dress) from myntra site. After payment money has been deducted from my account but in myntra account those things are not showing in orders. Kindly refund my money back to the source. Amount of 2653 has been deducted. Kindly look into the matter.

Hi, I tried ordering tops from Myntra worth of 1509 INR on 21st May 2020 and this amount has been debited from my account kotak Mahindra, but unfortunately due to the payment gateway issue the transaction was not completed and the order was not placed.I request you to help me out with this at the earliest possible.

(Return No. : [protected])
Please see who was to come to pick this product. No one came to pick and I got a message that product has failed in quality check. He is lying
I have faced this issue before also with myntra itself. Why do you not take care of your customers

Dear sir / madam

This is to inform you that myself naveen kumar katyal as decent customer care of your online super bazar. My wife booked two items in you website. My order no is[protected]-8335301. Now i want to tell me about my order. When i booked an order? Here is no confirmation on my registered mail id or my registered mobile. After 5 day dated on 13-mar-2019 in morning i called to customer care team about my booking of order. He said today our company delivery boy delivered you product to your given addressed. I received a call from this number[protected]. I said you can come to my office reception. He said i cannot come to your reception. Then i called to customer care 3-4 times for 1 to 1:30 hrs. Dated on 13-mar-2020. But every time he was saying our company executive are right. Then i said you can cancel my order. He said you can wait for 15-march-2020 after that you can cancel your order. Today dated on 16-mar-2020 i launched a fir against your company for harassment of customer. He cannot give the product & return my money. Now parallel i am going to consumer court.

Regards,


Naveen kumar katyal
[protected]

My order no:[protected] is supposed (Estimated by myntra) to be delivered by 24th may 2020 it was shown shipped by myntra on 15th may. I wanted my product before eidul fitar happening on 23/5/2020 i contacted ecom two days back and they said myntra has not yet shipped the order.!! But i’ve got message from cf that it was shipped. From 15th onwards the tracking info shows ‘pickup rescheduled for next day’. Its been almost a week and tracking info is still the same! Why is it happening? Will i get my product??? Kindly please speed up my product delivery as soon as possible its for a celebration. I tracked my product through e com site. But its showing pockup rescheduled only. Why this is happening. Kindly please consider my complaint i wanted my product before 23rd. And also area is in green zone

The product has discount after added to cart it not showing the discount amount while call to your customer care they are saying price will vary and can't resolve the problem

I ordered 2 products before lockdown n due to delay i cancelled the products but till today i didn get my refund n i raise an issue regardin this n i wrote msgs n requested for calls even but no propr response n # with the thing is that they r showin the issue has been resolved but i didn get any cashback for god sake pls take an action over this n hell wid the service provided by myntra horrible experience till now

Hi. This is regarding my order no[protected]-1612803. I've ordered 2 products in myntra on may 9. Thr awb numbers are [protected] and [protected]. When i track the order details in your website it says that the product is shipped to the delivery center. But the ecom express courier service's tracking page said that product is not picked up. It shows 'pickup rescheduled' since 12 may. Everyday at 7 am their system automatically reschedules my pickup to next day. I'd contact the ecom express, they told me that the said shipment has not yet beeb handed over to them. They told me to contact the shopping poratal. Please look into my issue. Please ship my products as soon as possible. Thank you

It's nearly INR 3000 which has been drawn but order is not placed .

I have ordered boat rockerz 255 on 10th may night and the item was in stock (Order no.[114092793123335331401) it's delivery date was 15th may.. And still the item is in transit there are no tracking details available and neither option to cancel the order
I want the product but there is no tracking information and delivery information available.
I am a regular customer of myntra and this is the first time myntra have failed to do its duty and because of this we consumer suffers.
Hope to get a positive reply.

I want my money back as my product wasn't what I wanted and I dont want to shop further on myntra, so I want my money refunded in my bank acc. rather on the myntra app.

I placed an order on 09 may 2020 on myntra of inr 2142, amount deducted from my hdfc account but myntra claims that they did not receive even though my bank - hdfc confirms that amount has been transferred to their account with reference no. If ref no. Has been generated that means amount has been transferred to myntra. But they are not accepting that amount is transferred and continuously asking me to contact my bank.. What is going on.. How can myntra cheat like this. They are not accepting due lack of will to transfer back the money. I want my money back. Contact me asap.

My order on myntra was showing status cancelled, when I had actually not cancelled it. I also got an sms for the order cancellation, when actually I had not cancelled the order.

ORDER NO:[protected]-5713201

Two items in the order appear as automatically cancelled.

Regards,
Suchitra

My order on myntra was showing status cancelled, when i had actually not cancelled it. I also got an sms for the order cancellation, when actually i had not cancelled the order.

Order no:[protected]-5713201

Is the order number of the order. Two items were auto marked as cancelled.

Received notification for cancellation today: 05 may 2020
Date of incident: 05 may 2020

Request to correct the order.

Regards,
Suchitra