Myntra.com Complaints & Reviews

Address: Mumbai City, Maharashtra, 400102

Website: Myntra

I ordered the product but size was small hence i requested to exchange the same product with bigger size..i got he update that it will be delivered by 6th July i has to wear that product on 7th July but i did not received any update for the same when if i am calling the agent who was supposed to deliver my exchange product i called him more than 7 times he did not responded his brother answered after that he said Ashraf is not available once he is available ill inform him to call us but he never called me neither i got my product on time it was delayed without intimation that it will be delayed hence i was compnesation for the same.

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Address: 122001

Website: www.myntra.com

Hi,

I have placed a order from Myntra. Myntra offered a sale from 22 of july and I have ordered a shoe on 20th of july and for ordering the shoe before sale I Have paid extra 200 and the order supposed to be delivered on 30th of june. and now today 6th of july I got an email that the order got cancelled due to technical reason. and they are only refunding the price of that shoe they are not refunding that extra 200 which I have paid. and when I am complain to myntra they are saying that they wont be able to able to refund that and they are disconnecting my call. I spoke to Akhil (sup).

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Address: Bangalore, Karnataka

I have placed a puma beige color sneaker on the June sale @10000 but sale price was 3999+718 ..2 July was promised delivery time but they didn't deliver the product which they had already taken the amount...I called to customer care number however they were unable to provide any resolution..not ook heed to inform about product.
Now today stating order made cancelled due to some technical glitch.
What the hell this this...
Now I decided to go legal and put the matter on all the social media sites...

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This is the second time i got a wrong item delivered.The last time it was a sunglass which was completely different from the product showed online. i returned it, but got a refund of about only 75%.This time i ordered a set of 12 pink face towels.But the delivered item was green towels .I cant return it because if i do so i will be getting less refund.Which will be ultimately a loss for me.Whenever i get wrong product delivered i am very dissapointed of Myntra.Please take this things in notice.Or please send the right product or complete refund...!ðŸ™ðŸ™ðŸ™ðŸ™

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Address: Pune, Maharashtra, 411057

I placed an order for Wrogn Shirt and FM T-shirt and those were supposed to be deliverered on July 8th. However, I got a mail on 6th July saying that the shipment has been returned to origin. When contacted the customer care they did not have any answer other then a lame sorry. Waited for more than 10 days and ended up with dissapointment. It's nothing but sheer negligence of delivery boy and customer care.

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Website: Www.myntra.com

I ordered on just a from the Myntra application which costs around 586.95 rs. I was told to pay delivery charges of 149 Rs. I paid total amount as 736 rs to the delivery person. The product was not up to the mark hence I decided to return same day it was delivered in unused condition. Refund was initiated and 586.95 rs were credited to my Myntra credit. So they did not refund 149 Rs the shipping charges. Now when asked the Customer support Mr. Vikram/Arabaz threw the policy on my face saying it's written there. But whether this is legit. I have returned the product why I should bear the delivery charges. Secondly customer personnel Mr. Vikram told me that if I don't use my Myntra credit then it will get expired by 2021 and a charity will be done. Who has given them this right to use my money for charity. Again when asked they just pasted the policy on my face. Other shopping apps provide proper services. I would like to have refunded my 149 Rs delivery charges and as well such policy should me changes. Please help.

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Jul 06, 2018

Updated by Aditya Panse I ordered on just kurta from the Myntra application which costs around 586.95 rs. I was told to pay delivery charges of 149 Rs. I paid total amount as 736 rs to the delivery person. The product was not up to the mark hence I decided to return same day it was delivered in unused condition. Refund was initiated and 586.95 rs were credited to my Myntra credit. So they did not refund 149 Rs the shipping charges. Now when asked the Customer support Mr. Vikram/Arabaz threw the policy on my face saying it's written there. But whether this is legit. I have returned the product why I should bear the delivery charges. Secondly customer personnel Mr. Vikram told me that if I don't use my Myntra credit then it will get expired by 2021 and a charity will be done. Who has given them this right to use my money for charity. Again when asked they just pasted the policy on my face. Other shopping apps provide proper services. I would like to have refunded my 149 Rs delivery charges and as well such policy should me changes. Please help.

Jul 06, 2018

Updated by Aditya Panse I ordered just a kurta from the Myntra application which costs around 586.95 rs. I was told to pay delivery charges of 149 Rs. I paid total amount as 736 rs to the delivery person. The product was not up to the mark hence I decided to return same day it was delivered in unused condition. Refund was initiated and 586.95 rs were credited to my Myntra credit. So they did not refund 149 Rs the shipping charges. Now when asked the Customer support Mr. Vikram/Arabaz threw the policy on my face saying it's written there. But whether this is legit. I have returned the product why I should bear the delivery charges. Secondly customer personnel Mr. Vikram told me that if I don't use my Myntra credit then it will get expired by 2021 and a charity will be done. Who has given them this right to use my money for charity. Again when asked they just pasted the policy on my face. Other shopping apps provide proper services. I would like to have refunded my 149 Rs delivery charges and as well such policy should me changes. Please help.

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Address: 712136

Website: Myntra shopping

I am a regular shopper at Myntra shopping. Recently I ordered a pack of 6 genx vests, my order no is[protected]-6211103. It is Genx
Men Pack of 5 Colourblocked Innerwear Vests 7718 ABCDE of M size amounting Rs. 516/-. It was delivered to me on July 3, 2018. As soon as I unwrapped the package I found all of the vests are of size XL and not M. From that day onward I have been trying to contact your customer care Number but no one is helping me out. I know this product is non refundable. But can you tell me what will I do with a pack of 6 vests all of wrong size. Moreover it is a total waste of Rs. 516/-. I do not want any sort of refund I just want the correct size M vest i had actually ordered and not these XL ones. Please look into this matter and take some speedy action as soon as possible.

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Address: Jaipur, Rajasthan, 302005

Website: www.myntra.com

I ordered two products on 25 june 2018 on COD.
Order no[protected]-2555503 got cancelled on 06 june 2018 without any information to my mobile no and without providing me any reason for the same. They should have communicate me if there is any issue in fulfilling the contract.
Order no[protected]-5866003 price of the product is rs 418..95 at the time of making an order. It delivered on 03 june 2018 at the time delivery they charge me rs 568. They cannot increase the price subsequently. I talk about this in my office one of my colleague told me that she ordered the product while making return she is not getting the full value of product in refund.
Sale does't mean cheating a customer. Every customer ignore this fraud as it is not high in value. I am raising this complaint from all the unaware customers who are charged high prices then they offered or contracted
And not providing the contracted product.
Contact details
Name anuj
Mob - [protected]
Email id - [protected]@gmail.com

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Address: Bangalore, Karnataka, 560010

Website: myntra.com

I bought two shirts from Myntra during the sale, both were cancelled due to non availability. they send me a goodwill coupon and not mention conditions apply, when i try to use that coupon code, its not accepted. why send coupon code when you don't have the intention of honouring the word goodwill? and why force us into buying things we don't want?...

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Address: Dehradun, Uttarakhand, 248001

I have not received my 2 orders. I want those to be delivered by 8th july 2018 I need it urgently. Moreover I am not able to contact you people. The toll free number you provided is not connecting me to speak to the customer support executive. I have recieved your message on 6th july 2018 that the the order has been shipped and it was already showing that the order will be delivered on 7th july...and now it is been 8th july and i have no idea about the status of my product. If you people dont want to deliver so dont deliver but this carelessness won't be accepted.

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I bout 2 items from myntra which costs Rs.1766 totally which i paid through net banking . The amount was deducted through my account but order hasnt placed . I tried to contact my bank their contact us feed .. i tried calling them they wouldnt pick up call.. i emailex them after i tried to contact myntra via email. in some sort of help .. but they unable to reach to me. if you can acknowledge my problem that would be a great thing! thanks peace✌.

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Neelam Panchal

from Mumbai, Maharashtra

Jul 6, 2018

Hey, i placed my order for the first time and received full damanged kurti, i have ordered biba kurti, very very disappointed with the quality of kurti. Don't fool your customers like this. I am sharing photos of kurti to show the condition of kurti. I have returned my kurti.

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Address: Pune, Maharashtra, 411057

Delivery boy is not making calls and apart from this, he is making false statement of delivery and pickup attempts.

Faking messages of delivery attempt.
Delivery boy is not coming to deliver the package at the address mentioned.
Pickup/Return request raised but not been processed-always making fake messages of attempts.

I am fed up with this type of service.

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Renusa

from Gurgaon, Haryana

Jul 6, 2018

Placed On: 22 Jun 2018
Order No:[protected]-9838003
Total Amount: 602.70

There is no provision in the myntra app to know the status of payment. No customer care number, no mail id. It is harassement for the consumers.

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Actual order had three items

Two were tobe exchanged and third was tobe returned. Request was made on 22 june 2018.

Later one was returned on 25th june for which no refund received yet.

Other 2 were tobe exchanged which are not yet picked.
Order #[protected]-4673403.

Request was raised by calling multiple times for rest two products.

Receiving daily false statements.

Poorest ever service site for shopping. No tracking status system.

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Address: 799250

Website: Myntra.com

I purchased an item from myntra. I paid for it as cod isnâ€™t available in my area. Now that when i tracked my item its showing â€œ returned to originâ€.
But why??? Without my notice??? My product was given detailed that it will come by14th july.
Once when i tracked my item it showed order dispatched but today showing returned to origin... I am not new to myntra. Its really very disappointing after seeing this. I want myntra to deliver my item in time or else give my money back...

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Address: 110077

Yesterday i.e on 4-7-18 I received a message from My travel regarding my refund of 2 tops being transferred to my debit card account but till date I did not receive any payment. I called customer care but it's been 2 days it's going busy. I am attaching a mini-statement of my account.
Kindly contact as soon as possible.
Rachana Maurya
[protected]

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naresh125

from Delhi, Delhi

Jul 6, 2018

The Boult Space wireless headphones are working fine till now(25th June) but suddenly the left ear one stopped working. The right ear one is working, I have an issue with left year one. I just want to claim a warranty regarding the product.

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Address: Pune, Maharashtra, 411033

Website: myntra.com

I ordered two products on Myntra. Yesterday I got the message as they are delivered but I didn't receive any of them. The status on the app also got updated and showing status as delivered. I tried to contact the delivery boy so many times but he is not picking my calls.

I tried calling customer care but failed to connect with anyone.

Kindly provide me the products or refund my money.

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supriya tayal

from Pune, Maharashtra

Jul 9, 2018

I got the products. The delivery boy delivered them to one of my neighbours whom I barely know. I got to know about the products through a common friend after two days. Although he did deliver the products but dint bother to inform me or pick my call.

It was not a good experience at all
. Some improvements are required in terms of delivery system, so that no customer face this kind of issues in the future.

I am closing my complaint.

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Address: Jammu, Jammu and Kashmir, 180005

Bought a track suit from myntra
AWB no.[protected]
When i unpacked the parcel i found trousers of track suit were missing . So i filed a complaint againt this order at your customer care bt after 3 days your delivery boy named amit is refusing to take it because of not getting your approval ... I havnt spend momey to buy this scrap . Take the parcel back in 1 day or i shall file a case in consumer court . Proofs are with me

Sahil hangloo
Contact no .- [protected]

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Address: Hyderabad, Andhra Pradesh, 500075

Website: www.myntra.com

I placed an order of a lipstick on 22 june i got my order which is an empty box i called to the executive so many time but every time they decline my request even i show them the video that i make while opening the package. Every time i got the same response wait for 24 hrs wait for 48 hrs.
The reason of decline is we checked our side there is no issue from our side.
They mean to say if i received an empty box this s my fault they are not responsible for it.

+1 videos

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Address: 490001

Website: www.myntra.com

I had ordered a pair of casual shoes of mast and harbour brand, which i ordered earlier on online shopping site {www.myntra.com} which i received on 03/07/2018 was a defective one.
It had its leather peeling off at front end of shoe, which after seeing at first look i requested return which has been cancelled by company itself and communicated to me through text messages.
I personally guarantee it to be unused and all tags intact.
I humbly request this forum to take necessary action tantamount to mental harssment of customer.

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Address: 560033

We ordered a product on myntra. From last thursday, i am getting a message from myntra that my order
Is out for delivery. But till date i didnt receive the product. To my surprise, today i got a message that the product got delivered.
But i didint receive anything from myntra. When tried to contact to the delivery boy after endless effort, we got to know that
The item is still with the delivery boy. Still he updated the status as delivered. It is a very
Very unprofessional behaviour from myntra. The delivery person named renu is very rude.
I don't know where the product is. Every time i call up the delivery boy, he tells he is not the one to deliver my product.
Even calling to customer care is not at all useful. They even cant track my product. Myntra myntra logistics

Myntra.com Complaints & Reviews

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Myntra.com reviews & complaints page 389

delay in delivery & wrong expectation set with the customer

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product got cancelled by itself

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fraudulent activity

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delivery of a wrong item

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item was cancelled without even contacting

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non refundable shipping charges and myntra credit goes to charity if expired.

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wrong size delivered and exchange is denied

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fake sale offer

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order cancelled and goodwill coupon not working

no status of order

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refund my deducted amount

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myntra logistics - delivery boy

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product picked up but refund not yet received

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without any notice my product is showing returned to origin

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refund payment not received

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product not delivered but marked as delivered

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adidas track suit

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one of the order that I received

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complaining about cancellation of return request

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product not delivered yet but they updated as delivered

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