Myntra.com Complaints & Reviews

I have order jeans on myntra on 22 june order number[protected]-9280803 whch is not delivered to me to doorstep, for that i have complained to myntra, nd they didnt respond to it and cancelled my order.. Even i tried to connect to custumor care bt they are not helping and wasting my and told me to place the order agiam, very bad experiencd with them.. So kindly help relp regarding this...

I have ordered white HRX shoes and recived somthing in black.

when I called customer care and complaint them, they asked me to share the pics.

after that aslo i followed up with them for another 1 week and after 1 week I recieved a mail from them thatthey can not refund my amount as my pics have nt passed the validation.

I asked them to send the proofs so that i can also validate who is right.
they said they can not and I CAN DO WHATEVER I CAN and they will not refund me

I have received two defective products from myntra one was roadster men grey striped collar tshirt with order no.[protected]-8500601 received on 19th june 2018 which had a hole on the backside and submitted the exchange request in the category of defective product received along with the detailed issue.
Another product was roadster men grey sneakers order no.[protected]-0050203 received on 9th june 2018 which had some stitching defect and submitted a return request with opting the same option that the received product is defective. On 20th june 2018 i've placed both exchange and return of my products, two days later pickup agent came and checked my both products, showed him damages. He said that he can't take the products until you report the product is damaged but i already submitted as a defective one and he told me that he didn't knew that the return request of the product was for the defective one and he can only take it after he receives the approval e-mail which he haven't received yet.
I tried contacting the customer care but they kept ignoring by saying that the products were undergone an extensive quality checks and there cannot be any damages, then how come i received with these damaged products.
And now both my exchange and return request is declined. What is the point of providing 30 days return policy if you cannot solve the genuine problem of your customers.
I'm sure that the products are in same condition that i have received with and all tags and packages intact.
All i need is to exchange the tshirt and return the shoes and get refunded.

Exchange product what i got is wet. Box of shoes is wet full shoes is wet. I have told the delivery guy to wait till i check the product as by touching only i was get to know there are some problem but he refuse to wait he told only exchange madam and he left.. When i opened the product was unexpectedly wet. I have place order to exchange again. This is how will get the product???
U have called myntra customer care as well ass soon as i saw product is wet/damage, guy told me because of some server issue they are unable to fetch the details.
Am a frequent customer to myntra this is the 1st time i faced such issue and for sure m not gonna take this product i want a new product ass soon as possible.

"roadster men blue analogue watch rd005-d" against the order number[protected]-3384501

I have received just the cover with box inside it and its is not tampered.

I just opened it myself out of curiosity but i shouldn't have done that.

As the package is not tampered, i'm sure that you have missed to keep the product inside it.

I just posted on the my fb wall also to get other people experience.

See i don't need money but i dont have any reason to lie about this.
I have purchased for more that 80, 000 rupees worth from myntra with different login accounts and i never complined like this before.

I'm very upset the the way you guys dealing with customers for such issues.

I ordered a levi's shorts on eors in myntra on june 21 and yet its not started shipping i called costomer care several times but they where not behaving well they cut the call quickly 7 days passed not yet started shipping, stop it myntra
Days to days myntra becoming worst
Also i ordered a lee brand shirt and i got something that for kids seriously myntra stop making ads and concentrate on the sales i always used myntra now instead of myntra now using ajio, its been pretty good

My refund no is[protected]. When i have payed for the trouser, i paid 944 inclusive of tax. Due to size difference i had to return the product. And i have recived a message saying that i will be getting refund of 711 in few days? What about the remaining 233.
Accounting to the sgst and cgst act, the tax paid should be refunded if the product is returned. So why am i not getting the refund of the tax when i haven’t consumed the product.

I have ordered 5 items on 22 june 2018 dressberry women beige solid top, roadster women navy blue solid round neck tshirt, dressberry women red printed round neck tshirt, roadster women black printed top, roadster men black slim fit mid rise clean look jeans on myntra.. The myntra logistics tracking code is ml[protected]. (Order no. :[protected]-7567803).. The order was delivered on 27 june 2018 by delivery partner (Phone: [protected]).. He dint even called me and delivered the wrong order.. Instead of my these 5 items i got a dressberry footwear and roadster olive green jeans.. What the hell is going on with myntra.. I am very dissapointed with myntra this time.. And when i reached out to myntra customer care service requesting for a return as wrong item was delivered. They just took a complaint and said will revert back in 3 working days.. It seems like myntra is just delivering the waste items to the customers.. Please don’t fool us and pick up the wrong item and return my 5 items or provide me the refund back..

I have ordered 5 items on 22 june 2018 dressberry women beige solid top, roadster women navy blue solid round neck tshirt, dressberry women red printed round neck tshirt, roadster women black printed top, roadster men black slim fit mid rise clean look jeans on myntra.. The myntra logistics tracking code is ml[protected]. (Order no. :[protected]-7567803).. The order was delivered on 27 june 2018 by delivery partner (Phone: [protected]).. He dint even called me and delivered the wrong order.. Instead of my these 5 items i got a dressberry footwear and roadster olive green jeans.. What the # is going on with myntra.. I am very dissapointed with myntra this time.. And when i reached out to myntra customer care service requesting for a return as wrong item was delivered. They just took a complaint and said will revert back in 3 working days.. It seems like myntra is just delivering the waste items to the customers.. Please don’t fool us and pick up the wrong item and return my 5 items or provide me the refund back..

I have ordered many items from myntra for which i have already paid. Yesterday i got four parcels from myntra which contained four items three dresses and one t shirt. However when i was checking my myntra account it was reflecting that 5 items were delivered not four. I am attaching the picture of the order which was not delivered. I don't know it's the mistake of the delivery boy or the company. Kindly look into the matter. I am really disappointed as nothing like this has ever happened with me. Regards

I ordered Tommy Hilfiger Blue Low-Rise Sidney Skinny Fit Jeans on 20th June on Myntra (order#[protected]-6641301). I even paid Rs. 199 extra to order before the sale started as there was only 1 piece available. The item was delivered on 24th June (Packet number: [protected]) by their deliver partner Lakshmisha (mob # [protected]). I was happy to get the item before promised delivery date. But to my dismay my happiness disappeared as I open the pack and found a Roadster Sweater (Size M and Style code – 1956236, Art no. YEL-205A) worth Rs.1599 inside the packet. I was even more surprised when I found the packet had Tommy Hilfiger label on it (TOMHJENS[protected]. I have attached few pictures of the packet label and the item received.
I reached out to Myntra customer care service requesting for a return as wrong item was delivered. They just took a complaint and said will revert back in 3 working days. When insisted for return they said they first need to do an internal investigation and only after approval they can accept the return and process refund. I am not sure what kind customer service they provide, this “internal investigation” policy is exactly a polite way of saying that “we don’t trust our customers”. In my case, Myntra believes that I received the item ordered and then put a different product in the packet and now asking for refund!! Seriously??
Request you to pick up the wrong item and refund my money ASAP.

I had 2 Gift cards for Rs 5000/ each. I used both of them to buy items from Myntra. Due to various reasons, some of the items had to be returned.

The refund was initiated by Myntra, I received the SMS but no money was credited back to my Gift coupon.
I have called Myntra several times and raised complaints, but there is no resolution to my problem. I am always promised a 24-48 hours TAT.

Details follow:

1. Gift card Number: [protected] : Rs 5000/ value
Order Number:[protected]-1297303

item1 : Bought and Returned : Rs 2389.99. Refund processed but not showing in gift coupon.
item2 : Cancelled due to delivery time : Rs 826.34. Refund processed correctly.
item3 : Bought and Kept : Rs 1889.99.

Total Order value: 5106.32/ - spent 5000/ from Gift card.
After refunds - my Gift card should reflect about 3200/ Rs but instead shows Rs 809.15/

2. Gift card Number: [protected]: Rs 5000/ Value
Order Number:[protected]-5666801

Item 1 and Item 2: Bought and Returned: Refund processed but not showing in gift coupon.
Total order Value : 5090.31/ Rs. Items Refunded should show about 5000/ Rs in gift coupon.

After several failed attempts to get a resolution, I am writing this formal complaint to you.
Please Refund my amounts immediately.
Thank you.

Hi,

I had ordered a saari - order no:[protected]-5474603, logistics tracking number-ml[protected].

The delivery guy arrived on 25th june 2018 and tried to swipe the amount, and said payment is not getting through and left without delivering the package.

And then i contacted myntra customer service, i was told to send bank statement, even the a supervisor came on the phone and without me completing the call he disconnected it on me.

1) flying machine men blue skinny fit low-rise clean look stretchable jeans, product code: 2527329 are not available waist size 30 and 3 products to same problem; 2) flying machine men blue slim fit mid-rise clean look stretchable jeans, product code: 2527329; 3) flying machine men blue jackson skinny fit low-rise low distress stretchable jeans, product code: 2527125

Dear Sir/Mam,

This is to inform you that my return request is not yet processed instead of complaint was made on dated 16/06/2018.
The product I received was found defective and from my side return request was placed but till date no action has been taken, this is the worst experience with myntra till date.
Please sort out the issue and process my request within next 02 days.
For your reference my complaint no. is
[protected]
Regards.

1. Order id:[protected] 9553101

Amount - rs. - 519.32 - bank reference number is[protected]

Amount - rs. - 566.38 - bank reference number is[protected]
Amount - rs. - 482.51 - bank reference number is[protected]

Amount - rs. - 434.25 - bank reference number is[protected]

2. Order id:[protected] 5204701

31/03/2018
"[protected]

566.5

31/03/2018

"[protected]

477.04

31/03/2018

"[protected]

439.95

31/03/2018

"[protected]

465.81

31/03/2018

"[protected]

381.85

03/04/2018

"[protected]

376.95

13/04/2018

"[protected]

456.49

Hi. Actually i ordered some items from myntra on 13th june. From there 2 items got shipped and is stucked somewhere while one item hasnt shipped yet. Im not even able to cancel it as it has been packed already. My order no. Is[protected]-4601003. Please solve this issue.I dont know what should i do. I want my order as soon as possible. Help me out.

I have ordered four product during eors and through my link i earned rs.250. So while placing order, it showed that you can use 213 points and i used that and it said that you have to pay rs. 1983. Then when i rechecked my orders it shows that i have to 2220. What is this myntra? Do you know how hardly i earned those points. Please i want to pay only rs.1983. Pls try to solve this problem as soon as possible.
Email - [protected]@gmail.com

My order no[protected]-9924101
Hi
Sir, i don't want to return the product but this pair of shoes doesn't fit me even though my size is 6 for all the shoes. So what is my fault in this? I will certainly have to return this product. As there is not a single issue from my side so i want the entire amount to be refunded including vat.
(Namita pandey)

Dear sir,
I have placed order a casio ediff watch on 6th on june 2018 and also paid full amount but till now not deliver. I have called to myntra customer care but no results. Plz take a action

Order no - mynp[protected].
Dipanjan halder
Order value 6316/- and prepaid
Order value 6316/- and prepaid
Casio ediff watch
Please find attached copy of details for assistance

Regards
Dipanjan halder