Myntra.com Complaints & Reviews

I ordered a pair of shoes online from myntra and paid through my debit card. the payment was done but then due to some reason i had to cancel my order. i even got an email that i've got my refund but today on updating my passbook i got to know that i still haven't received my refund. the order id was[protected] .
Please do look into this matter and contact me asap.

Myntra has really disappointed me wid der rubbish comments over my returned blue skinny jeans of roadstar dat it had stains in it and i hve used the product which is completely useless grounds of not acceptng my return req and declying it.i had just tried the product and saw thar its not of proper fitting and also the colour was not as it was shown on the screen, so i returned the product and the retrn req rejected.
Well with dis response of myntra i have decided not to order from myntra anymore.
And i will make sure dat my family do the same, we were regular user of myntra but this response has made me annoyed

Although, i was buying from myntra from past 4 years, this incident brought the reality of their degraded service to my doorstep.

I ordered from myntra.com on 27/06/2016, Order ID[protected], COD and without Delivery Charge as the order was above 999.

In that order i ordered a size 28 belt by mistake and told the customer care to make it a 32.

They at first refused to do it, then suggested to cancel the order and place again.

Since, i had placed that order using a coupon of 400 off on 1000 rupees purchase, i asked to get the same coupon back. She (customer care) assured me of the same.

Then, she went ahead and canceled the order. After which i got a coupon of 400 off on 2400 rupees. Which is not the same coupon, as was assured.

When i called back to complain about this regard, another person answered, and after explaining the whole scenario to her again, she behaved very rudely and told that nothing could be done and it is what it is. After much argument i was told that she will look into the tapes (call) and verify if the previous customer care senior executive did indeed assured the same coupon or not. I asked for a time frame and i was provided with an answer of 24Hours.

Now, the real deal of torturing happened.

My account of flagged it seems and now i was barred from placing orders with cash on delivery, as well as, i have to pay now a delivery charge of 149 compulsorily on any amount worth of order.

I called again, to the non toll-free customer care, and this time, i had to explain the whole scene to another representative. After which, he told me that the account with majority rejected orders was flagged on june 15 itself. The question that arises then, is this: How come i was able to order a COD enabled free delivery order on 27 june which comes after 15 june, and only after calling and trying to get a solution for the second time from that rude consumer representative, that my account had these things imposed ?

thus, they behave as a virtual casino sailing in international waters. higher than any law, as there are less to make them answerable and stop this harassment o[censored]sers as they please and like.

i have all the necessary proof's to prove my case anywhere and thus i would be approaching consumer court for making them answerable.

I have cancelled an order on 23rs june. order no is[protected]. but i did not get back my amount till now. I have paid the amount on 19th june, 2016, the day when I ordered.My payment ref no is 552961 of Rs. 733.52/- please refund my amount as soon as possible.

My order was collected from my house on 6th June. But the amount of Rs.1256/- is still not refunded to my bank account. Also, I ordered the product from your app. The return no of the product is 14228743. Please look into this matter as soon as possible.

I ordered wrogn shoes from myntra. When they were delivered they looked different from the pictures depicted on the site. The quality was not upto the mark. I filed return for the shoes that very day. And they got picked up the next day. The myntra warehouse rejected the return on some useless grounds. The product was already worn out and not upto the mark which is why i returned it in the first place. Rejecting the product's on the same grounds in foolish. This has happened the second time with me. Myntra does not accepts the returns uselessly. I m extremely disappointed.. i did not get any help on customer care either. Myntra is getting worse day by day.

I dislike myntra now and this is my first shopping experience with you in june 2016. I had been to flipkart and snapdeal all past years.

Please pick this item return no: 14558712, placed on tuesday, june 21, 2016, men beige & off-white kurta pyjama

Your delivery guy has never visited my residence and called only one day friday. I have raised myntra compliant number[protected] for this thing. This is very irritating thing. And i have to call you twice day for my compliant.

I was looking for the spykar blue washed super skinny jeans. But i found that today all the 32 size is out of stock . I was very much disheartened about such a case. Please check availiblity before applying any offer. It happened with the case of todays sale offer i.e whale sale. Its not a case with one but on all jeans of spykar brand.
If you please resolve the case of size availiblity i will be happy to buy the product.
Thank you

I am very disappointed from you company's unpalatable action. a delivery boy name jitender kumar phone number [protected] had arrived to exchange my order number[protected] i had ordered carlton london women golden gladiators, his notorious behavior was very contempt he aggressively refused to exchange the order as it had no myntra tag card because of his misconception i could not got my order exchange on time. moreover, instead of accepting...

I am enclosing a page containing details of 3 items returned more than a month back to myntra.

After still not receiving anything after 4 weeks of return, we finally called customer executive handling refunds. To begin with, she answered that our refund had already been processed and it would take just 1-2 days to get credited to our bank account.

She also gave very specific details such as "return ids" and "dates" for refund processing. These are also written against each item on the enclosed page. Unfortunately, whatever she committed, never happened over next 10 days.

Looks like myntra has fallen on really hard times. Before it faces any harder times, i would like our refund.

Its been a more than a month that Myntra.com is not paying my refund amount. They are just daily mailing me to wait and to keep patience. I have bought one pair of sandals on 11th which costed around 786Rs. and returned the same as it was pathetic quality on 14th May and they have initiated the refund. But till date I haven't got my money back and myntra.com keeps on saying that they are checking the same.
Please help

I purchased kurti from myntra on 4th june, 2016. The price is rs.1019and i have rs.262.00 credit in my account and for this kurti i paid rs.757.00 through online banking from icici bank.

I returned it on 15th of june. Because of sizing issue. They credit my cashback of rs.262.00. On my myntra account. And did not refund rs.757.00, which i paid through online banking. They mailed me that they processed my refund on 16th of june. But till today refund did not reflect in my account and even they did not give me account details in which the processed my refund.

The order no. Is[protected] and return order no is 14428921

Not accepting my myntra return .product is in absolutely good condition.
Order id[protected]
I have also sent some pics of their product @ their email address and they have no appropriate response to my matter.
Kindly see to it.
Their agent was so arrogant he doesnt even see the product properly and refuses to take it back .
Now as ive havent event used the product i need to fight against myntra
Email [protected]@yahoo.com

I had ordered a roadster t shirt, but i returned it due to some unavoidable reasons. I donot have a myntra acc in which i am supposed to receive the refund.. I tried to call the customer care no, but it says the no is invalid..
I have a lot more complaints but i am not getting any solutions..
So, how do i get my refund in cash or any other means.
Please help.

From last 2 orders my items are not getting delivered at my door steps. Neither I am getting any call from the delivery man nor his number is reachable. By the end of the delivery day I am just getting a text from myntra stating an unsuccessful delivery. This is a highly disappointing issue. You should stop taking orders if you have no intention of delivering the goods. My order numbers are[protected] and[protected].

I have return d product and also once I received cashback in my account and then it has been taken back. I want an immediate cashback so take d quick action . I have bought one highlander jeans black colour and also one tshirt and also I have return it back. The cashback whch I have been received has been taken back . So I ant ur quick action towards this.

Aplog mera product v nhi pauchaye or...na hi...rs refund kiye...
Ab Mai high court me complain Kr dungi..agr ab mera paisa nhi Mila to...ap log gali se hi baat manoge. Becoz..pyar se bolne pe to koi asr nhi hota...
Or ab Mai dubara bhul k v apke yha se shopping nhi krungi...chup chap mera rs refund kro..ab ap log baat se nhi manoge..ab to complain bht jruri Ho gya..apka services kitna ghtia h...mera paisa jldi waps kro.

I had received a Kurti on 6th june 2016, Order No[protected] and had submitted the return request the same day for sizing issues. The customer care team started giving me excuses that tags are not attached / bar codes are not attached hence refused to refund the money. Earlier I was also asked to send the pics of the product and I did . How can I arrange for tags / bar code when I had received the product without it. How is Myntra so sure that tag was attached. Does Myntra expect the customer to generate tags / bar code... No one has shown me the tags / bar code when I received the product. Many such cases are being reported. Please take strict action against Myntra. If they cannot control / keep track their logistics / channel partners ask them to shut down their business. Myntra is just busy minting money by cheating customers. Please end this harassement by Myntra.

I created and used Myntra from Dec-2015. I have purchased approx 40-45 thousand items.

After few days when i checked i captured discrepancies of multiple thousands (~estimated 17000)in return and amount refund. I informed myntra team but they did not accepted it and start pretending and even after my complaint they 2-3 times in written told me my cashback balance in 0. after that i got understand that this is not an incident but its an attempt of cheating

After my strong fight & escalation I guess at 4 level of escalation myntra senior management team accept it and but they accept few of discrepancies out of actual and i have doubted that lots of are still pending to correct.

So i have requested them a cashback history and reason of this discrepancies. I gave my best support to myntra every where in resolving. And give lot us change to change my worse opinion if myntra was right but i did get and feel any such responses.

Now myntra suspended my account. It seems to me that i caught Myntra's mistakes (Please refer Incident:[protected] for more detail) and resulting Myntra has suspended my account to hide these thing. I am thinking these thing as i have sufficient reason to believe on this.

I guess i have ~10000 rs in my cash back account which are still pending. secondly i did not get the committed and accepted discrepancies amount of ~10000 from last 2 mounts.

Can any suggest me any myntra higher person email id so that this all can be highlighted in front of Myntra management. and there view can be viwed before taking next step.

I purchased a Hanes brand set o[censored]nderwear from Myntra. The supplier sent some other brand in a Hanes box and claimed it as Hanes. They are refusing to take it back or refund my money. They sent a wrong product and are refusing to accept their mistake. I would like to register a complaint against Myntra. Please see attached photos as evidence of this transaction. Previous correspondence from Myntra similar in nature is also available should you require it.

I kindly request you to assist in rectifying this situation.

Thanking you in advance.