Myntra.com — bacca bucci men shoe

Address:	770033
Website:	Myntra

It was a prepaid order with no[protected]-1268001. A damaged product was sent to me, hence i requested for an exchange of the same with size uk7 which was also accepted & delived to me but with size uk6. As myntra has an exchange policy of 30 days i was being directed by myntra to wait for some time for an re-exchange as the product was out of stock, but after 15-17 days i got worried and called customer care for some help.
They said that the product is out of stock & there are probable chances that it will not come in stock.
Then i requested them to kindly help me out as i badly needed that same product & as my request for exchange was accepted of size uk 7. If wrong size is delivered to me then it is definately not my fault & it was also in stock when exchange was created & accepeted.
But they did not aggreed to me & gave me two alternatives.
1) return the product & take your money back &
2) select another similar product with same mrp.
Alternative 1 was not accepted by me as i purchased that product in high discount & i did not wanted to loose the price & the product.
Alternative 2 was also not acceptable as at that mrp no similar product what i wanted was in stock.
I belong to lower middle class sir, it has been of huge mental, financial, etc torcher to me in these few days.
Kindly provide me justice as soon as possible neither there behavior where upto the mark.