[Resolved]  Myntra.com — Bad quality product

Address:

New Delhi, Delhi

I am a regular user of Myntra stuff, I always found your product with new stylish and best quality but my views have been changed from my last experience with USPA...I bought 1 t-shirt neon orange color from myntra and after 1st wash the color got faded and white patches are visible on this t-shirt which made it un-wearable...this is not the only problem I have faced, I have contacted myntra for the return and they declined my return and i have been told that we haven't got approval from USPA as you are returning it after a month..here, I wanna ask you all a simple question?..without washing a product how can i raise my complaint and why you guys can't return a bad product...what is my fault that i have used it, wore it and washed this t-shirt after a month of purchasing from MYNTRA...what you want ??? consumer to wash the product as soon as you deliver it, in front of your delivery boy, and then do the payment... this is seriously ridiculous, why don't you guys understand a consumer problem..what wrong we have did?? we have ordered a product and product color got faded ..why you are neglecting it from returning..your pretending as customer made some crime that he purchased USPA branded t-shirt... It will be great on your part if you have asked for return and try to understand the color fade problem so in future consumer will not fall for any such trouble...but it seems you guys dint believe in customer service at all.. Hard luck USPA & Myntra for such efforts. .. 1 bad t-shirt will cost me only 1300rs loss.. but it will cost you a lot.. because you both have lost 1 valuable customer and many more to loose.. delhi [protected]@yahoo.com