Myntra.com — Bhama Couture Pink Anarkali Kurta

Address:	New Delhi, Delhi, 400092
Website:	www.Myntra.com

Dear Sir/ Madam,
This is regarding the product "Bhama Couture Pink Anarkali Kurta" pertaining to the order ID:[protected].
I received this product on 30th October 2016, and the product received was visibly defective as soon as it was unwrapped. There is visible hole right in front. Hence, as soon as it was noticed I called up the customer care executive of Myntra to make return since they did not update the status that the product was shipped.
I made the return complaint on the call and also on app after the status was updated and waited for the myntra to respond and refund my amount. They rejected my return on terms that it was shipped after stringent quality check. But the received product is defective and it's unusable, they rejected my request twice after mailing them my request for returns.
Kindly help me with this.Please.

Regards,
Juhi Bhatt.