Myntra.com — Broken price tag received - myntra not accepting return

Address:

New Delhi, Delhi, 110027

I had ordered product 'Florence White & Purple Cotton Unstitched Dress Material' .On receiving, i found that the i did not like the product, so i wanted to return it.But i found that the price tag was not attached to the suit.INSTEAD IT WAS BROKEN AND WAS FOUND LOOSE IN THE PACKET.
The very same day i called their customer care, i was told to send the images to [protected]@myntra.com which i did.

Later they came with reply saying that the product came to me after their Quality check, (basically denying the broken price tag thing).They said they cannot return the product.

order number[protected]
[Incident:[protected]]