Myntra.com — Broken product delivered and no refund of amount

Address:	560048
Website:	www.myntra.com

Team,

I had brought a Sennhieser Head phone from Myntra.
Order no[protected]-5797701, Jan 6th
The product was already broken when deliverd to me .

On contacting myntra they refused to refund my money.
Please take immediate action.

Several times we had called, and followed up but they dont answer and refund our money, Even the vendor of the product complains it is the fault of Myntra to not to deliver with proper packaging .