Myntra.com — can not exchange / return product after redeeming insider points

tparikh6119

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 401101

Can not exchange product after redeeming insider points

I got my read tape shoes delivered today however, i mistakenly claimed my insider points and now i am unable to exchange my shoes. I called the myntra customer care as well but they are unable to undo the changes made by me from backend. There should be some sort of functionality to undo the changes made by the end user.

I do not want my insider points, just want my replacement. If required you can take all of my insider points.

My order id reference no is[protected]-3703703

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Comments

Sudiksha Kataki

from Mumbai, Maharashtra

Not happy with Myntra as they are not providing COD on clothing which is very essential for some people who may not be using credit or debit cards. If this continues then people will stop buying online from Myntra. But for me I am not at all happy for the service provided by Myntra as they should not atleast limit the COD.

Ande Shravan Kumar

i mistakenly claimed my insider points and now i am unable to exchange Or return Product,
This is not good for Myntra,
Please resolve it, I don’t need ### insider points, I just need return that it
If not Myntra will pay for it