Myntra.com — cheated with a wrong product

Address:

691013

I had placed order on myntra.com on 29/01/2019 for a red cheif brown shoes[protected] order no :[[protected]-0762901]. After approximately 3 days i received a parcel which contained an invictus brand shoes model no: 2612743). I had initiated returns and provided them with necessary things which was required to channelize return within 1 days after i received the product. Return request was approved.in spite of sending images of the wrong products shipped; the person who came to collect the products (For return) refused to collect them as they were not the same as what was mentioned in the order. Further the declined the return request. I again placed a return request on 4/ jan /2019, the same happened again. As the collection agency refused to pick up the product as they got the image of red chief shoes, which i actually ordered.