Myntra.com — complaint no. #[protected] for missing product ag. order no.:[protected]-6063503

goelamit

from Gurgaon, Haryana

Address:	122001
Website:	www.myntra.com/men-personal-care

I have received the delivery against my first order from myntra and this is highly surprising that against my order of five products, i got the delivery of only four products i. E. "item - nautica men classic eau de toilette 100 ml" is missing in the packet.

Also below two products received in open/loose condition.

Nautica men voyage n-83 eau de toilette 100 ml
Nautica men blue eau de toilette 100 ml

I request for immediate delivery of fifth item "item - nautica men classic eau de toilette 100 ml" and also range to replace the above two products with packed items.

Best regards,
Amit goel

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goelamit

from Gurgaon, Haryana

Hi,

In continuation of my above complaint no. #[protected] for missing product ag. order no.:[protected]-6063503, I found that even on their site also they have shown only four products as delivered instead of five. I am enclosing the Complete Screen Shot of the same to avoid any possibility of tempering with screen shot.

Also I called at customer care many times and all have recorded all conversations and continuously repeated only one statement that "We have stringent quality check and from our side we shipped all products". I also repeatedly requested to share their quality procedure or footage but on the pretext that it's company policy for not to share anything with the customer.

I have recorded the full conversation which can be shared if required.

I look forward for your kind support.

Thanks a lot,

Best regards,
Amit Goel