Myntra.com — Continuous cancellation of delivery by the delivery person(GANESH KUMAR REDDY)

Address:	Hyderabad, Andhra Pradesh, 500046
Website:	www.myntra.com

It is with great dissatisfaction and anger that I am writing this compliant towards your delivery service, particularly, the irresponsible and unprofessional service of your company’s delivery personnel, named Ganesh Kumar Reddy. He is a liar, who tell the customers that he is coming in few-minutes time for delivery, but never shows up. He doesn’t pick calls, and when picked makes petty excuses, and finally cancelling the order by himself, without delivering the goods. This has happened not just to me but with my friends as well. I called the customer care three times tThis amount to breach of trust, and yoo look into this matter but nothing has been done.While they give promising words that the things will be delivered, nothing happens!The company’s image has been damaged beyond repair. If action is not taken against this delivery personnel, and customer satisfaction is not assured, you’ll lose customers to your competitors in the market, like your company is losing me and my friends. And I am definitely spreading this irresponsibility to friends, relatives and all, so that they will never order from your e-platform, and thereby, avoiding unnecessary problems. I am just too frustrated for these repeated acts of irresponsibility and utter disrespect.

And for the amount I’ve paid online, please refund it at the earliest.

And for the sake of your company’s reputation, please never employ a person like Ganesh Kumar Reddy. The sooner you fire him, the better for your customers, and of course, for your company.