Myntra.com — damaged product received

Address:Jaipur, Rajasthan, 302012

I ordered boat rockerzzz 255 earphones from myntra. When the product is delivered, the condition of box is very bad and when i open the box, one earpiece is already damaged and i also cannot received extra ear buds which everyone gets. Then, i contact myntra customer care, the told me to wait but today they told me that my return request is declined.
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Myntra.com customer support has been notified about the posted complaint.
Dec 27, 2019
Updated by Navneet singhh
My order no. Is[protected]-0935301
Dec 29, 2019
Updated by Navneet singhh
I still can't get any update from myntra
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