Myntra.com — deceit

Address:

133 Kalyan Vihar, New Delhi, Delhi, 110009

I recently purchased swarovski pendants from myntra on try and buy option which entitles me to gauge if i like the product and then take a decision if i want to buy it. This is done at the spot. This was extremely critical as the product that i chose was non refundable so that window was the only time i could actually make the decision. The product was originally slated to be delivered on the 30th which was a saturday it was my day off. Myntra decided to move up the delivery n the opportunity to try and buy. The delivery boy decided to deliver the product without my information or without offering to 'try and buy'. Myntra customer care accepted their fault yet refused to refund the product.