Myntra.com — Defective Product received but Myntra is not returning

Address:e-commerce company headquartered in Bengaluru, Karnataka, India.

Order ID # 1172853 [protected]
Product name: HRX by Hrithik Roshan
Men Avocado Solid Bio-Wash Antimicrobial Lifestyle Track Pants
Size: M
I received product on 19th May.
I requested return on 14th June. (which is within 30 days return policy of myntra)
Issue:
I have received a defective track pant, there are small holes in it. Day before yesterday when I wanted to wear it for first time, I found there are few very small holes on it. The holes are very small and at first sight, its difficult to notice. So, I requested Myntra to initiate the return, as I have received a defective product. The product is totally new as I received it with all the mrp tags intact and totally unused . As my return date will end on 18th June, I requested Myntra to work on it fast and resolve my issue. But my issue was rejected by Myntra. Myntra said they didn't send me defective product and they refused to return.
Please provide me justice and help me get my product returned and get my refund initiated.
For your reference, I am attaching the photos of the product. If you zoom the photo, you will find very small holes in it.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9795
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information