Myntra.com — delivered defective product

Website:

www.myntra.com

I have purchased a pair of shoe from myntra.com through their app. I made the whole payment in advanced through net banking (Rs 1019/-). But after using the shoes within a month their skin torn out.

As it was in warranty period i contact the company to exchange the product but they refused to do it stating reason that the "manufacturer has refused to consider the shows as manufacturing defect" based on the photos i have send to them.

As i have spent a good amount of money on the product i feel cheated when the product was not in a usable state within 1 month o[censored]se.

Details of the product are as follows:
Order placed on: 17 oct 2017
Order no:[protected]-4967403

Please contact if any details required.

Regards
Umesh mittal
(+91-[protected])
[protected]@gmail.com