Myntra.com — Delivery boy asked to throw return package down from terrace

Website:

www.myntra.com

I had purchased a Ruggers Men Blue Regular Fit Casual Shirt, upon receiving I did not like its fit and hence submitted my return application on the same day (Return Id [protected]) . I received a text yesterday on 19th April 2022 that the delivery boy will pick up the product but later on he called and said he wouldn't be able to pick up the product. Today on 20th April 2022 the same man called and asked to throw the package down from the terrace because he could not come up to the floor I live on. I mean someone else might purchase the same shirt that I had just thrown down from the terrace. And it is the same delivery guy that always calls and asks to come down to take our package- we refuse every time - I am paying for doorstep delivery. I never like to file a complaint against any person immediately, but asking to throw the product down from the terrace just because he is too lazy to come up is absolutely unacceptable. I had ignored his previous behavior of calling to ask to come down to take delivery of the package but I request Myntra Team to take necessary actions against such behavior. Asking to throw the package down just because it is a return package is not right. I have been a customer of myntra for a very long time and never had to deal with such issues in the past, I hope to get the same good delivery experience from myntra in future.