Myntra.com — disappointed with the way of service and customer interaction

Website:

www.myntra.com

I have ordered a duffel bag recently on myntra in a sale where i got a nice deal. Firstly the delivery date got extended and it was showing it will reach almost after 10 days. When it arrived i totally was surprised to see the wrong product was delivered to me, i called the customer care service and raised a complaint of the same.
The customer care guy asked me to raise a return request and here the story started. I totally pissed off by the way the customer care executive spoke with me. He said me to wait till 3days after order was delivered to me just becz they did nt get the confirmation of delivery after 3 days the automatic process occured and it was showing the status as deliver and then asked me to return the product. Till tht time 13 days passed and the bag which i order went out of stock. Now when i asked the customer service guy he told to raise the return request and order when the product comes in stock even it was nt my fault as the product was misplaced in some of the activity from myntra side. I even requested for placing the return order on behalf of me or any other reminder when tht stock comes into stock they denied for it and asked me to check for the availability of product day in and out and place a exchange order once it is available. This was totally unexpected from myntra. I do waited for tht product to be in stock again but now when it was available in stock that product was nt eligible for exchange in my location after which i was asked to return the product. I alwasy kept myntra for all my appearals on first place but now i wont. Really disappointed a lot with the way of service.