Myntra.com — Dress on hold and not returned by Myntra..

Address:

Jhansi, Uttar Pradesh

I ordered a sasafras dress order no[protected]-9655101
On 19 December 2021. I received the dress but i found my order a little defective with a red mark over it.
I order A lot from Myntra and found it one of the best online Shopping app .But this time I put the dress over return policy. When the delivery agent came he refused to take the order back.it is absolutely ridiculous since this never happened to me earlier
It is the responsibility of the company to provide best of product and maintain a trust among its costomer
I want Myntra to take some action since all the tags are intact and I haven't used the product when I found it already inappropriate.
All my bills and invoice are with me and I want MYNTRA TO INITIATE MY REQUEST SINCE I AM A FREQUENT COSTUMER OF MYNTRA AND I THINK IF NO ACTION IS TAKEN MYNTRA WILL LOSE ITS REPUTATION IN ASPECT TO THE TRUST OF CUSTOMER.