Myntra.com — Empty box delivered for Fossil watch

naveenarora99

Address:	Bangalore, Karnataka, 560068
Website:	Myntra.com

Hi,

I had ordered a "Fossil Men Black Dial Chronograph Watch FS5132I" pertaining to the order number[protected]-7883801 on April 19. I received the package on April 22nd which was supposed to contain Watch and 2 shirts as part of the order. As I opened the package, the seal of the watch box was broken and there was no watch inside. I was shocked and I immediately called the Myntra helpline to launch a complaint.

I received an email after few hours saying that they had sent the product and they can't anything about it. I again responded to them for escalation and still the same response.

I am not sure what to do? If I should I for social media, news media, and consumer court. Could you please guide me?

My registered email ID is [protected]@yahoo.com and registered contact number is[protected].

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Myntra.com customer support has been notified about the posted complaint.

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Comments

Srishti90

from Pune, Maharashtra

I have placed the return of product brought from myntra on 07 march 2017 and i havnt recieved the amount .

Product : Forever 21 off white trouser
return ID: 22031894
Refund amount: 1067

Vashi09

from Jaipur, Rajasthan

I ordered a gift wrap on myntra but with the product I received the bill also. If the bill is also being given then what is the use of ordering gift purchase. Please update . You are charging for the gift wrap and making the consumers fool out of this.