Myntra.com — Empty sunglasses box delivered

I ordered Royal Son sunglasses and received an empty box. The box was had original seal tampered and retaped. I immediately called the delivery guy on noticing this but he declined my call. I called the customer service after that and explained the issue. After that they responded that they have asked theor logistics team and the issue is resolved and won’t be further entertained.
I have been a myntra customer for a long time and this is the first time I am experiencing such negligence and bad customer service over Rs.404 sunglasses.
I’d like my money to be refunded asap.
+2 photos
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Myntra.com customer support has been notified about the posted complaint.
Aug 21, 2021
Updated by RAgrwal
Myntra keeps saying they have done some investigation and the product was delivered and yet they are unable to provide any details of the investigation and are blatantly ignoring the tampered pictures of the box that I sent them. Avoid ordering from them if you want to retain your mental peace.
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