Myntra.com — Exchange

Address:	Bangalore, Karnataka, 560098
Website:	Mynthra.in

We ordered a sweater of size M but they have delived size L. (We hadnot checked label) When I wore it, it was loose. So we simply initiated exchange for one size lower ie. Size S thinking we would have recieved size we have ordered (size M). The exchange person gave the S size and went off. but after some time he called up saying that he has received is size L, so he will not exchange it & took back.

We then tried writing a mail to mynthra but couldnt as there is no emsil-id. So we made an STD call explained for 25minutes wasting money and made the person called Naveen understand the problem. He apologised for the wrong size delivery.
He said within two days we will get the exchange done the size originally ordered that is size M. its been 15 days but there has been no response. We r not even able to reinitiate in their website.
We dont know how to get this resolved.
No proper method of customer service. Pls help