Myntra.com — Exchange issued

Address:New Delhi, Delhi, 110015
Website:Myntra.com

I had ordered a pair of heels from myntra on 17 october'15 They delivered the product in the myntra's polybag but without any shoebox inside When i asked for the exchange they denied to exchange the product giving me a reason that they can't exchange the product because it is without any shoebox. They've denied delivering the product without a shoebox and are not exchanging it in the same condition as delivered.
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    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
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