Myntra.com — Exchange of Teakwood Leather Chelsea Boots

Myntra.com — Exchange of Teakwood Leather Chelsea Boots

A [email protected] from Haldwani, Uttarakhand Feb 23, 2023 Feb 28, 2023 This thread was updated on Feb 28, 2023

Dear sir/mam, On 3rd feb I ordered chelsea boots size 8 from Myntra and received it on 6th feb 2023. Due to size issue I want an exchange. Moreover the size 7 was in stock after 10 days and I immediately processed for exchange on 16th feb 2023. On 20th feb the delivery person from Ekart logistics came to my home and due to some issue he cancelled the exchange. Later that day I visited the Ekart Logistics office in my locality and they informed me that due to stain issue the product the exchange is cancelled. Actually I want size 7 but I am stcuk with size 8 which is of no use for me. Furthermore the product I received on 6th feb i.e, size 8 contains Ajio invoice which seem quite inappropriate to me. I contacted several times to Myntra via mails and calls but they are not responding. Please help me in this issue as I want an exchange or a refund. +2 photos Was this information helpful? No (0) Yes (0)
Myntra.com customer support has been notified about the posted complaint.
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Prajjwal123

from New delhi, Delhi

Feb 28, 2023

Placed an order for a shoes I received it and the size was not fitting me. So I placed a return request and packed it with the tags Now they didn’t return my money and said it failed quality check so they are resenting me the product. When it’s not fitting me what will I do with it.Ridiculous company cheating people. Never will I shop again on Myntra.

This is more painful while returning the product when courier guy comes and says this can not be returned because there is no Brand tag in this..just want to know from myntra that why you people are not updated like others they just scan the Bar code and things get cleared...you people are still confined with price tag
and brand tag...and your pick up guy so called quality checker just check price and brand tag not the product and other details. This is really frustrating..