Myntra.com — Expired Myntra Credits

My Myntra credit of around Rs. 2100 expired recently.

I had contacted the customer care some time back and asked them to transfer the amount in my bank account as I did not intend to shop in the near future but they refused. So, I agreed to use thec credit only.

But recently when I opened my app to shop, all my savings were gone. The credit had expired. I was not sent any warnings or reminders about the expiration dates.

Request to give my credits back with a validity of atleast a month so I don't lose my money.

Hope to get a resolution. TIA