Myntra.com — failure to deliver

Address:Kolkata, West Bengal, 700017
Website:www.myntra.com

I had placed an order for a pair of shoe from myntra on the 18th of september 2017.
The due date given by them was 24th of september. On the 21st of september i got a msg saying that order was undelivered, and no reason as to why it was undelivered was mentioned.
After the due date, around 25th or 26th i called them up to have a word with them and enquire bout my product. They assured me saying my order would be delivered as soon as possible and that they’ve already put in the complaint or the request. 2-3 days passed and i still did not get my parcel. I again called them up to know the status of my order. They told me that my order was to be delivered today, on hearing this i clearly told them to inform their delivery partner to contact me before attempting to deliver my product cause no one would be at home due to muharram.
They did assure me that i’d get a call or a text regarding this and as a matter of fact, they even updated my number so as to be sure. But i got no msg or calls regarding my order and on reaching home my guard informs me that my order was here but since no one was at home he left saying he’d come on the 2nd of october.
On entering home, i straight away contacted myntra and told them bout everything. I even spoke to one their manager named shaabaz. He told me to give him 2 business working days and within that my order would be delivered to me. He even told that its on the priority list and # but days passed and still as of now i haven’t received my order nor any msg or calls. I sent various mails and even posted on their facebook page but all they do is ask for more days and tell me to be patient. Its like they treating this as a joke. Its been over various working days but i have no clue as to where my parcel is and when will it reach me or will it ever reach me.
Kindly look into this matter and if possible ensure these crooks deliver my product to me.
If not i’d at least want them to he taught a lesson so that they never do such a pathetic joke or whatever it is with someone else.
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I had placed an order for a jeans from myntra on the 22nd of August 2020.
The due date given by them was 3rd of september. On the 27thst of september i got a msg saying that order was undelivered, and no reason as to why it was undelivered was mentioned. This order is really urgent... I need asap!!!
The Roadster Jacket ordered on the 9th of Jan 2021 has been received on the 12th BUT the jacket ordered around 3rd Jan with tracking ID MYNC[protected] has NOT been delivered up to date. Please could you see to it's deliver asap.

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    Myntra.com Phone
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    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
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