Address: | Kolkata, West Bengal, 700017 | Website: | www.myntra.com |
I had placed an order for a pair of shoe from myntra on the 18th of september 2017.
The due date given by them was 24th of september. On the 21st of september i got a msg saying that order was undelivered, and no reason as to why it was undelivered was mentioned.
After the due date, around 25th or 26th i called them up to have a word with them and enquire bout my product. They assured me saying my order would be delivered as soon as possible and that theyâve already put in the complaint or the request. 2-3 days passed and i still did not get my parcel. I again called them up to know the status of my order. They told me that my order was to be delivered today, on hearing this i clearly told them to inform their delivery partner to contact me before attempting to deliver my product cause no one would be at home due to muharram.
They did assure me that iâd get a call or a text regarding this and as a matter of fact, they even updated my number so as to be sure. But i got no msg or calls regarding my order and on reaching home my guard informs me that my order was here but since no one was at home he left saying heâd come on the 2nd of october.
On entering home, i straight away contacted myntra and told them bout everything. I even spoke to one their manager named shaabaz. He told me to give him 2 business working days and within that my order would be delivered to me. He even told that its on the priority list and # but days passed and still as of now i havenât received my order nor any msg or calls. I sent various mails and even posted on their facebook page but all they do is ask for more days and tell me to be patient. Its like they treating this as a joke. Its been over various working days but i have no clue as to where my parcel is and when will it reach me or will it ever reach me.
Kindly look into this matter and if possible ensure these crooks deliver my product to me.
If not iâd at least want them to he taught a lesson so that they never do such a pathetic joke or whatever it is with someone else. Was this information helpful? |
The due date given by them was 3rd of september. On the 27thst of september i got a msg saying that order was undelivered, and no reason as to why it was undelivered was mentioned. This order is really urgent... I need asap!!!