Myntra.com — Failure to reach to customer

Address:

673012

I have ordered a shrug... When the matter came to delivery, delivery guy Unwilling to come to the given address. They telling us to reach the place where they point and get our paid product.they say get my product from their office which is very embarassing thing to say.And also they say about the pincode i provided in which their area is not coming under that pin code.How should a customer know these things.very Low remark about delivery of the product. Give some value for the customer.