[Resolved]  Myntra.com — FAKE OFFER AT MYNTRA

Address:

Sirsa, Haryana

While checking myntra out I found a tremendous offer on SISLEY brand that on shopping of 3000/- I get an item free from sisley itself from among many items listed. I choose a laptop bag and placed the Order No. 21093922. They provided me the tracking detail when the item was shipped from the warehouse. My order was split into two packages I.e the items that I paid for and other containing Sisley Laptop bag which was free. After 4 days i recieved one of the package containing the paid item. I thought that within some days I would be receiving the other one too. But while tracking the second package I found out that my second package has been returned from my city to warehouse back. I contacted the courier company and they told me that the product was returned due to wrong pin code provided. How is this possible that one of the package arrives at the correct address of an order and the other having the sazme order details has wrong pin code. Also who is responsible for wrong pin code, I have been using myntra from past 2 years and was ordering products on the same address since then and have not changed my pre-feed address. Then on complaint I got a call from myntra saying that they cannot provide me bag as it is out of stock and I can buy any other sisley bag of the same amount.I agreed to that, but when i looked upon the site, there is not even a single sisley bag listed. Below attached image is the mail I got respond from Myntra before they told that now the bag is out of stock. Please help!!!