Myntra.com — fake reference number provided by myntra

Ordered an item on 28 dec 2018 (Order number[protected]-3985303) later returned but didnt receive refund. Myntra claimed that they process it on 22 jan 2020. And provided reference number[protected]. When i raised chargeback dispute to bank they claimed myntra didnt process it. They claimed it might be fake reference number. If myntra has processed it then they can raise chargeback dispute with bank. As i have already raised this dispute so now myntra should process it again or should raise chargeback dispute. Mini statement of account number is also provided as a proof that i havent received any amount.

Shame on you myntra
You are fleecing innocent people.