[Resolved] Myntra.com — fake shoes delivered but return request denied | |||
Order no:[protected]-4374701 | myntra.com I had placed an order for puma reef navy blue shoes but received some local shoes of different make and color. Immediately i contacted myntra support who replied the same day that they cannot accept the request since they had sent correct product. I created a return and on the 24th of november 2017, the product was pickup up by mr. Chiranjeet goswami (Myntra logistics). Before pickup, i had called myntra and the executive assured me that the pickup guy is from mytra itself. Since the pickup guy did not provide any receipt, i messaged myntra on twitter to which they replied not to worry the product has been picked up and i would be getting the refund. To surprise me the next very day i received an email from myntra stating return request declined because correct product had been sent as per them. I did not receive the product which i ordered for hence i returned the same. Myntra support repeatedly claims that they had sent correct product. I had not received puma branded shoes from their end. I expected genuine puma from myntra which i did not get. I had not received correct product and thats the only point i am stating here. I want my money back from these fraudsters. I cannot afford to pay 1800 bucks for some cheap non branded shoes. Attached are the shoes which were delivered by myntra along the emails and messages from myntra. Was this information helpful? | |||
Dec 7, 2017 Complaint marked as Resolved Myntra initiated refund after I escalated the matter to Puma. Puma then contacted their India office who called me and then forwarded to their internal team who took up the matter with Myntra. Myntra.com customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
I ordered a bluedio headphones whose mrp is 3990/- but the Myntra inflated the cost to 9990/- and offered discounts but still charged more than 5300/- rupees .Please refund the excess charged immediately or I will have to move the court. Relevant photos are attached
Reply
EriC 1's reply, Oct 30, 2018
Now m thinking whether to buy from myntra or not.
8%
Complaints
9795
Pending
0
Resolved
805
View all 9795 Myntra.com reviews & complaints
+91 80 4354 1999
Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
View all Myntra.com contact information