Myntra.com — fort collins jacket delivered instead of nike jacket ordered and no action from myntra

Address:	New Delhi, Delhi, 110078
Website:	Myntra.com

Hi,

I ordered nike men burgundy as m nk thrma sphr mx jkt hd f solid through the myntra order number 109732792076032197301 on 22nd december 2018 costing rs. 9588. On 24th december a fort colin jacket was delivered which would probably cost around rs. 2000. The sticker in the cover mentions as nike but inside the item is of fort colins. When i raised a complaint after lot of persuasion over phone and mail they approved the exchange of the item with an original item on 1st january 2018. However even after my repeated follow up they have not replaced or refunded me the amount. Has not been delivered at my residence as shown in the app. They have stopped taking phone calls and e-mails after 1st january 2018. This is fraudulent and after the exchange date probably they want to declare that this is no longer feasible to exchange or return as there is a twenty nine days return policy. Through this they want to grab my money illegally through this fraudulent. Please take up the matter to give exemplary punishment and compensation to undersigned for the immense pain they have given through this transaction.

Regards,

Debajit

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