[Resolved]  Myntra.com — fraud, no refund .

Address:

Kolkata, West Bengal, 700156

My refund of 10734.46 is pending and Myntra customer service people ask me to wait 24 hours daily when I call. It’s been more than one month like this .

I have been a loyal customer to them so far. But they are not doing good to their customers.

I lost my faith on the brand . This is pure harassment. That is my money and they are not refunding it.

Order number :[protected]-2926103.

Product name: MICHAEL KORS WATCH

PRODUCT AMOUNT paid: 10734.46/-
Issue: Refund pending for a return of COD order.
Date of return : 18th December.

Message received “refund issued” on the same date i.e. 18th December at 2:23pm.

But Till now i got no refund even after sending bank details through app and email so many times.

Customer care wasn’t ready to take my complaint. After calling them daily, last day they gave me a number (incident IN[protected]) through a no-reply email adress where I can’t reply back and with nothing mentioned about my complaint.

This is fraud. They are harassing me for my money and not ready to refund It. They don’t have any customer care email adress mentioned on their iOS application where I can reach them with all details theoretically.

Their app shows refund processed. They should mention refund failed.

Incorrect details given by them to harass customer. But I have call recordings from Myntra in which they accept the refund is still due.

Very disappointed with this website Myntra.com. Their customer service on call is even worse.

How can a fraud e-commerce site like this continue to do fraud with people in INDIA?

I want my money back.

And I expect this site to help me!