Myntra.com — full product not delivered

Address:	Bhavnagar, Gujarat, 364002
Website:	www.myntra.com

I had ordered a dress vide order no.[protected]-5642103 placed on 10 dec 2019 for a dress which when delivered had the skirt missing along with the dress. When the return was initiated the courier fellow refused for the same as the skirt was missing. On registering a complaint we were told that as per myntra s check the product was ok. When asked if we could complaint to the higher authority on telephonic conversation i was told that i was talking to the highest authority in the complaint department (Mr. Sachin)

The only way i could prove my claim was to have a video shooting whenever i open products from myntra which unfortunately i have not done so. Also when the product came the seal was also in a tape and not a proper seal and the plastic bag in a very crumpled state which clearly indicated it was opened before as well.