Myntra.com — gift card deducted without any transaction made

Address:	Bangalore, Karnataka
Website:	www.myntra.com

I registered a complaint with myntra (Myntra incident:[protected]. The issue was i had gift card worth rs.5000/= and i tried to use the gift card it is showing a value of 0.
Based on my interactions with customer service, it looks myntra wants to make money through this gift card scam.

So please be aware don't buy any gift card from myntra.

I called the customer service to check if any transactions were made or not. They told me no transactions were made and i need to send a snapshot and email their to support team.
The support team is really pathetic.

They really don't even read the contents of the complaint or may be it is the intention of the company to frustrate the customers.
I asked simple questions
1. This gift card shows value of '0' and no transactions listed in the card. Then are you confirming that it was issued with value of '0'
2. If yes is the answer to question '1', i asked do you issue cards with value '0'?
3. If the answer is no to question '1', i asked what was the original value and show the transactions and who has used the card?

For this i got the following reply

I would like to inform you that your card number "xxxx" shows the zero balance. So, i regret to inform you that you will not be able to use the gift card.

Your understanding and co-operation in this regards are highly appreciated.

Regards,
Amanpreet| myntra
"everything you need to look good"