Address: | New Delhi, Delhi, 110020 | Website: | www.myntra.com |
I had ordered 3 WATCHES (Order No.[protected]-5479403) worth Rs.10692.73. Of these 2 WATCHES came WITH tags with just the brand name and barcode attached by a mere thread ) and there was NO PRICE STICKER on the tags. One watch didn't even have the tag, only the price sticker on its plastic bag .
i liked one of the watch and wanted to return the other two. But the return was cancelled saying that there is no price tag on one of the watch . first of all it never had one, and the other watches which had it, there was no mention of any price on their tags either. The watch with no tag is worth Rs 3780. while this might be a smile price for myntra its an huge sum for me .
They don't send me a price tag and have the audacity to say that without a price tag they cannot exchange the watch due to authenticity!! Whose fault is this?? Am I supposed to produce a non-existent price sticker?? They request to consider this as an isolated incident! (I checked other complaints, it is not an isolated incident).
If they cant stock the watch without the price tag, let them incur a small loss, the mistake was Myntra's after all! Myntra should have verified the seller or the product before shipping it.
I thought a brand like Myntra would atleast have a little more regard for a regular customer. Was this information helpful? |
Please, track above order number and suggests to me.