Myntra.com — hacking of myntra account and used myntra credit

Address:

Mumbai City, Maharashtra

Dear team,

Please note that i have neither placed any order number 111695972414245055503 nor received the
Goods.
You have despatched to some wrong person against wrong order. I had
Returned raymond suit and refund amount of rs.5384.96 was awaited. As per
Telephonic conversation, you have credited the amount to myntra credit on
3.8.19.

Someone have hacked my account. On complaining with mytra they denied to help. They are saying the product have already been delivered so we cannot help you in this.
If i was having credit in myntra then it was there responsibility to look over the balance.

Seems like myntra is only using our balance.
I want to file a strict complaint regarding myntra.com for allowing frauds on there website.

Hope someone will look into this and myntra will teach the lesson and i will get my money back in my account
Regards

Ran khurana