Myntra.com — harassment done by the whole team of myntra.com for one placed order.

Address:	Bangalore Urban, Karnataka, 560105
Website:	www.myntra.com/my/order/details?storeOrderId=109112036906205050601&itemId=4002920385

I have placed one order (Order no:[protected]-5050601) on myntra on 11th oct 2018 and i didn't get that product yet.

Delivery person was updating wrongly on their portal and when i am trying to call the customer care they are telling repeatedly that delivery person was unable to contact me which is not true. Delivery persons were not calling on my registered no: ([protected] / [protected])

After 5 days i have called again to the customer care and ask them to share the escalation matrix but they didn't provide that and after forcing they have raise a incident with the detail of incident number:[protected] to address this issue.

One that time of ticket logging they told that they will resolve this issue with three working days.

Now i have got a mail stating my product was cancelled as it was returned to their warehouse as undelivered.

Please help us to get the product with the same price as now its price has arised.

I have placed the order as a gift and now they are harring me. If i am calling them then they are saying they can not do anything in this regard and

There is no scope to escalate this matter to the higher level also.