| Address: | Hyderabad, Andhra Pradesh | | Website: | MYNTRA |
I placed an order containing 5 products on myntra.
I received only two. It's been many days, i haven't recieved the product yet. The customer care number never gets connected. After trying multiple times, i could talk to one person and they said they raised a complaint for this but i didn't recieve any communication on it. The product shows that it's out for delivery from last few days, so i called the delivery executive. One day he said that there is a lot of load, and he is unable to deliver it. And then i told him that i will only go and collect it from delivery center. Then he said that their office is closed as everyone was on leave that day. I expected him to deliver the next day atleast, but when i called him next day, he didn't answer. When i called multiple times from unknown number, he answered and said that i have to wait till i get delivery message from them again. I asked him why are they not delivering the product since manu days if it's with them, and he cut the call without talking. And i tried contacting myntra customer care multiple times but in vain.
From a popular platform like myntra, this is not at all acceptable. I ordered clothes for new year day, it was showing 29th dec as delivery date in tracking details, and it's been very long i'm still waiting for the product. I don't feel like i'm a customer, i feel like i'm begging for someone's clothes. This is the worst experience i ever had with online shopping. It has changed my complete opinion on online shopping. Will never recommed myntra.
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