Myntra.com — Here&now women trucker denim jacket (order id # 1191957 [protected])

With due respect i would like to state that I bought this jacket online from myntra for Rs 1389 size medium, the cost price of this product was 4399/- but a massive discount was given on it. This product was delivered to me on 24.12.2021, at 12:50 PM, I tried the product for me it was extra loose, so i packed it and generated a return request on the very same day that is on 24.12.2021, at 6:03 PM. The very next day pickup boy from myntra courier service called me up and said he cannot find the address so he did not came. On Sunday that is on 26.12.2021, he came opened the product checked it and took it. The courier guy always checks the product and then takes it. Now I received a message from myntra that my returned item has failed the quality check because the returned product was damaged, used or tags were missing. but the product that i returned had the tags on, it was not damaged, neither it was used because it was not possible for me to use the product and return it the very same day and that also when the product is extra loose to wear. This is a very cheap trick played by myntra because firstly the item was on a massive discount this clearly shows that there was already something wrong in the product quality and this is not the first time but many a times myntra has delivered used and dirty products of very poor quality but somehow in their case they don't see it .Also talking about using the product if i was using it then why would i return it on the same day, I would have kept the product with me for two atleast two three days and then generated the return request. When i tried to contact the customer care they very sweetly fooled me and said you receive the return product and then we will see what we can do about it. But the truth is the don't provide any help they simply extend the time period or linger on and close the matter. This is not the first time i have face this situation from myntra twice they have delivered me defective masks of puma and once declined my return request of a top for no reason. Now they have reshipped the jacket to me which is still with me with all the tags on it, not used and not damaged. This is a very cheap trick from myntra!
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